Book Description

The first concise book of essential Welch-isms, abridged from the bestselling Get Better or Get Beaten

Jack Welch built a career out of fighting waste. 29 Leadership Secrets from Jack Welch follows in Welch's footsteps, boiling the legendary CEO's leadership successes down to 29 strategies that made GE the world's most competitive company­­and Welch the world's most successful and admired CEO.

This all-in-one Welch reference updates material from Robert Slater's bestselling Get Better or Get Beaten, and is today's ultimate fast-paced, no-nonsense handbook on the ways of Jack Welch. It taps into the heart of Welch's courage, innovation, and leadership success by examining simple leadership secrets that include:

• Managing less is managing better
• Make quality the job of every employee
• Have global brains and vision

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The first concise book of essential Welch-isms, abridged from the bestselling Get Better or Get Beaten Jack Welch built a career out of fighting waste. 29 Leadership Secrets from Jack Welch follows in Welch's footsteps, boiling the legendary CEO's leadership successes down to 29 strategies that made GE the world's most competitive company­­and Welch the world's most successful and admired CEO. This all-in-one Welch reference updates material from Robert Slater's bestselling Get Better or Get Beaten, and is today's ultimate fast-paced, no-nonsense handbook on the ways of Jack Welch. It taps into the heart of Welch's courage, innovation, and leadership success by examining simple leadership secrets that include: Managing less is managing better Make quality the job of every employee Have global brains and vision

Book Description
*A practical title that guides the reader through the key skills required when managing large, and complex projects, including IT

Book Description
"Supply Chain Event Management (SCEM)" is one of the major topics in application-oriented Supply Chain Management. However, many solutions lack conceptual precision and currently available client-server SCEM-systems are ill-suited for complex supply networks in today's business environment. Agent-based proactive information logistics promises to overcome existing deficits by providing event-related information to all participants in the distributed environment. Hence, follow-up costs of disruptive events are significantly reduced for all network participants and performance of a supply network is increased. In this book a thorough analysis of the event management problem domain is the starting point to develop a generic agent-based approach to Supply Network Event Management. The main focus lies on practical issues of event management (e.g. semantic interoperability) and economic benefits to be achieved with agent technology in this state-of-the-art problem domain.

Book Description

The authors use a refreshing and novel workbook writing style which gives the book a very practical and easy to use feel. It includes methodologies for the development of hybrid information systems, covers neural networks, case based reasoning and genetic algorithms as well as expert systems. Numerous pointers to web based resources and current research are also included. The content of the book has been successfully used by undergraduates around the world. It is aimed at undergraduates and a strong maths background is not required.

Book Description
"If you're looking for solid, easy-to-follow advice on estimation, requirements gathering, managing change, and more, you can stop now: this is the book for you." --Scott Berkun, Author of The Art of Project Management

What makes software projects succeed? It takes more than a good idea and a team of talented programmers. A project manager needs to know how to guide the team through the entire software project. There are common pitfalls that plague all software projects and rookie mistakes that are made repeatedly--sometimes by the same people! Avoiding these pitfalls is not hard, but it is not necessarily intuitive. Luckily, there are tried and true techniques that can help any project manager.

In Applied Software Project Management, Andrew Stellman and Jennifer Greene provide you with tools, techniques, and practices that you can use on your own projects right away. This book supplies you with the information you need to diagnose your team's situation and presents practical advice to help you achieve your goal of building better software.

Topics include:

• Planning a software project
• Helping a team estimate its workload
• Building a schedule
• Gathering software requirements and creating use cases
• Improving programming with refactoring, unit testing, and version control
• Managing an outsourced project
• Testing software

Jennifer Greene and Andrew Stellman have been building software together since 1998. Andrew comes from a programming background and has managed teams of requirements analysts, designers, and developers. Jennifer has a testing background and has managed teams of architects, developers, and testers. She has led multiple large-scale outsourced projects. Between the two of them, they have managed every aspect of software development. They have worked in a wide range of industries, including finance, telecommunications, media, nonprofit, entertainment, natural-language processing, science, and academia. For more information about them and this book, visit http://www.stellman-greene.com.

Book Description
Everything you need to know about starting and growing your own business, from USAToday.com's small business columnist, Steven D. Strauss.

Entrepreneurship has many potential rewards, and also carries unique challenges. Learn what works and what doesn't, along with scores of tips and hints in an easy-to-read compendium from one of the nation's foremost authorities on small business.

Book Description

Project Managers leading massive IT projects--defined as projects rolling out deliverables across geographic boundaries with budgets ranging well into the millions--need a unique level of expertise and an arsenal of personal and professional skills to successfully accomplish their tasks. Large IT initiatives inherently contain business conditions, technology quirks, and participant and managerial agendas that make them exceedingly difficult to execute. Complex IT Project Management: Sixteen Steps to Success reveals a project management process that the author has proven to be successful in many complex real-world projects. Each step is presented in its logical sequence, with the connections between management methods and project goals clearly defined. The author often refers to the successful tactics he employed, providing you with a strategy to overcome the challenges found in even the most intricate IT projects. This book stands as the perfect tool for project managers at all levels of experience who plan to tackle a high-profile initiative. It also serves as a guide for project sponsors searching for the right manager, and for consultants recommending best practices for the workplace.

Book Description
Effective resource management and reliable equipment are essential for optimum plant performance. Computer-Managed Maintenance Systems goes beyond the simple selection and implementation of a CMMS. It also defines the changes in infrastructure, management philosophy and employee skills that must be implemented to gain maximum benefits from the CMMS. The book is designed to address the information needs of all levels of plant management.


In this new edition, the authors have added a chapter specifically on the latest technology, Application Solution Providers (ASP) that has revolutionized the way CMMS are used and the benefits they can offer to a business. This solution provides integrated software, hardware and networking technology along with Information Technology (IT) consulting services into an outsourced package. A new appendix on Key Performance Indicators has also been added.

Comprehensive, practical guide that covers selection, justification, and implementation of an effective CMMS in any facilityAll levels of plant management will find useful information in this step-by-step guideIncludes a new chapter on ASP technologies

Book Description
In this book Dr. Michael Stankosky, founder of the first doctoral program in knowledge management, sets out to provide a rationale and solid research basis for establishing Knowledge Management (KM) as an academic discipline. While it is widely known that Knowledge is the driver of our knowledge economy, Knowledge Management does not yet have the legitimacy that only rigorous academic research can provide. This book lays out the argument for KM as a separate academic discipline, with its own body of knowledge (theoretical constructs), guiding principles, and professional society.


In creating an academic discipline, there has to be a widely accepted theoretical construct, arrived at by undergoing scholarly scientific investigation and accompanying rigor. This construct becomes the basis for an academic curriculum, and proven methodologies for practice. Thus, the chapters in this book bridge theory and practice, providing guiding principles to those embarking on or evaluating the merits of a KM program.

As a methodology itself for undertaking the development of a body of knowledge, a KM Research Map was developed to guide scholars, researchers, and practitioners. This book presents this map, and showcases cutting-edge scholarship already performed in this nascent field by including the dissertation results of eleven KM scholar/practitioners.

*First book to provide cutting-edge research from new scholars in Knowledge Management
*Provides a rationale and research base for establishing knowledge management as an academic discipline
*Research from the first doctoral program in knowledge management in North America, at George Washington University

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In this book Dr. Michael Stankosky, founder of the first doctoral program in knowledge management, sets out to provide a rationale and solid research basis for establishing Knowledge Management (KM) as an academic discipline. While it is widely known that Knowledge is the driver of our knowledge economy, Knowledge Management does not yet have the legitimacy that only rigorous academic research can provide. This book lays out the argument for KM as a separate academic discipline, with its own body of knowledge (theoretical constructs), guiding principles, and professional society.

Book Description
Six Sigma -- the management strategy Jack Welch attributes GE's phenomenal success to -- is being implemented by many leading organizations looking for dramatic profit increases and improved customer satisfaction. But Six Sigma in production is less than half the story -- Six Sigma in design is where the money is. If you change a product after it is launched it will cost you 1,000 times more than if you made those changes during the design stage. Subir Chowdhury, the leading quality expert who introduced Six Sigma to the UK in his last book, has done it again. The current book attacks a company's problems at the product development stage and presents a revolutionary five-step process that takes a company all the way to Six Sigma.

Book Description
Organizing a team to get IT projects done on time and under budget requires more than just the usual project management know-how. Using a proven approach that examines the project life cycle and works in conjunction with the methods recommended by the Project Management Institute, Effective IT Project Management provides readers with a system that keeps the big picture in view while dividing tasks into manageable chunks. Readers will learn how to:

* Organize the project * Establish the scope * Calculate costs and risks * Design the work breakdown structure * Manage the implementation team

Taking readers step by step through the entire project, Effective IT Project Management is a complete blueprint for using teamwork to achieve IT project success.

Book Description
The authors contend that current knowledge management efforts in organizations need to be refocused so that they can be better poised for success. Topics discussed include: missing capabilities of knowledge management, knowledge management in strategic alliances, customer knowledge management, knowledge markets, and knowledge management systems, among others.

Book Description

A proactive new strategy for removing anxiety, and regaining control, throughout the job interview process

"Marky Stein's book is wonderful. She gives us a thorough analysis of the whole interviewing process. Fearless Interviewing is clear, kind, and full of good advice.... Highly recommended."­­Barbara Sher, author of Live the Life That You Love

A job interview is one of life's most stressful and challenging experiences. Fearless Interviewing presents a strategic approach to interviewing, one that tips the scales back in favor of the job applicant. It provides useful advice on all aspects of the interviewing process, including how to:

• Dazzle interviewers in the first 20 seconds

• Handle tough interview questions with ease

• Command a salary up to 20 percent higher

Book Description
Whether working on an international project for a Fortune 500 company or organizing a family reunion, you need effective project management to ensure timely and efficient completion of projects.

This helpful guide offers explanations of everything needed to get started in project management including: how to initiate a project and lead the project team, how to structure the project and plan for resources, how to monitor and track the plan, and how to close out the project. Packed with practical advice, this book includes tips to increase success, reveals common pitfalls to avoid, and presents case studies to show and why project management actually works.

Paula Martin (Torrington, CT) is the CEO of Martin Tate, a management consulting and training company. She works with project teams to help them improve performance and has been a consultant on issues related to improving organization performance for over ten years.
Karen Tate (Cincinnati, OH) is the President of MartinTate and is a Project Management Professional. She has over twenty years of project management experience and teaches project management to teams in organizations around the world.

Book Description

The HANDBOOK OF PRODUCTION SCHEDULING concentrates on real-world production scheduling in factories and industrial settings. It includes industry case studies that use innovative techniques as well as academic research results that can be used to improve real-world production scheduling. Its purpose is to present scheduling principles, advanced tools, and examples of innovative scheduling systems to persons who could use this information to improve production scheduling in their own organization.

The intended audience includes: production and plant managers, industrial engineers, operations research practitioners, advanced undergraduate/ graduate students and faculty studying and doing research in operations research and industrial engineering.

The handbook provides a range and variety of real-world scheduling issues and analyses. Some of the areas covered are as follows:

• production scheduling processes as complex decision-making systems;

• the key concepts in master production scheduling and the techniques that are useful for finding better solutions;

• practical approaches to important supply chain scheduling problems;

• the use of mathematical programming to solve large production scheduling problems at one of the world's largest mines;

• guidelines for work-rest scheduling, personnel scheduling, job rotation scheduling, cross-training, as well as group and team work.

The motivation for this book is the desire to bridge the gap between scheduling theory and practice. Therefore, these practical analyses are provided to help researchers and students solve scheduling problems by focusing on real world scheduling systems that will benefit from improvement.

Book Description

This book provides an international review of the current state of teacher education, with chapters from an international group of teacher educators. It focuses on major issues that are confronting teacher educators now and in the next decade. These include the impact of globalization on the profession of teaching, and how teacher education must deal with changing accountability requirements from governments and establish a set of minimum standards acceptable to enable a person to teach.

The work also considers aspects of the three major phases of teacher education: the period prior to commencing in the profession, successful induction into the profession, and the ongoing professional development of teachers. Finally, it identifies ways in which new technologies can be used to improve the training and ongoing development of teachers. Cases from different countries are used to provide a rich base of data to help us understand how the profession is moving onwards.

Book Description
This book is written with the IT professional in mind. It provides a clear, concise system for managing IT projects, regardless of the size or complexity of the project. It avoids the jargon and complexity of traditional project management (PM) books. Instead, it provides a unique approach to IT project management, combining strategic business concepts (project ROI, strategic alignment, etc.) with the very practical, step-by-step instructions for developing and managing a successful IT project. Its short enough to be easily read and used but long enough to be comprehensive in the right places.

* Essential information on how to provide a clear, concise system for managing IT projects, regardless of the size or complexity of the project
* As IT jobs are outsourced, there is a growing demand for project managers to manage outsourced IT projects
* Companion Web site for the book provides dozens of working templates to help readers manage their own IT projects

Book Description

In todays competitive environment, manufacturing and service companies are intensifying their customization processes. Customization means companies must meet the challenge of providing individualized products and services, without introducing high costs. Therefore, companies must address both customization and cost factors to gain a competitive advantage. While product customization is the manufacturing of products according to individual customer needs, it does not involve any focus on the cost perspective. INFORMATION AND MANAGEMENT SYSTEMS FOR PRODUCT CUSTOMIZATION will concentrate on both product customization and costs efficiency, which is termed as mass customization. Moreover, mass customization with its multi-dimensions is the new business paradigm challenging todays manufacturing companies.

Understanding the needs and desires of the customer are central to the strategy of mass customization. However, introducing customer needs into the realm of product development dramatically increases the level of complexity of creating and delivering the product both internally and externally. This book introduces an innovative model that assesses and distinguishes subjective and objective customer needs. This model along with other software tools and AI agents address the complexity issues that are both external and internal in a mass customization strategy. Fundamentally, the book with its technical analysis, models, conceptual frameworks, and managerial toolscloses the gap between the complexity and the difficulty of mass customization with its potential payoffs and implementation.

Book Description
It's common in the IT industry to hear of project disasters: overdue products, blown budget estimates, and dismal results. And the root cause of most of these commonplace disasters is the simple fact that people skilled in the technical aspects of a project are often not prepared to manage them.

Managing projects requires expert skill in managing budgets, people, and processes. It requires someone who is proficient in project management -- especially in the highly complex, project-driven IT industry. Information Systems Project Management gives you the powerful tips and tools you need to deliver results.

A definitive resource for IT professionals, the second edition of Information Systems Project Management uses clear language and real-world examples to guide you through each key step of understanding the project, defining it, planning it, and running it -- and bringing it to completion. And the book shows you how to steer clear of pitfalls that can quickly derail your project, including scope changes that are not adequately defined, tracked, and managed; poor planning, especially planning that overlooks project activities; and an overabundance of technology tools, which often results in decreased productivity.

Plus, the second edition comes complete with all-new sections on how to: * manage projects when you're also a team participant * define the proper objective * get your projects off to a good start * understand a variety of system-development life cycles * plan for a smooth project implementation * and complete a project cleanly, from capturing lessons learned to administrative closeout. The book is also packed with new checklists, worksheets, and action plans for dozens of "what-if" scenarios.

Whether your project entails implementing major packages, upgrading hardware, designing a technology architecture, or developing a systems strategic plan, Information Systems Project Managementhelps you successfully deliver your projects on time, on budget, and with desired results.

Book Description
A long overdue book for today's IT professionals, this unique resource offers you a practical, model-centric approach to integrated IT project management that supports state-of-the-art software development. A valuable and topical reference, the book enables you to: understand issues that relate to project management problems and the roles and responsibilities involved in managing and delivering multiple IT projects; develop an appreciation for project management best practices; and improve internal and external communications by applying simple, adaptable and consistent processes based on a model-centric framework.

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A long overdue book for today's IT professionals, this unique resource offers you a practical, model-centric approach to integrated IT project management that supports state-of-the-art software development. A valuable and topical reference, the book enables you to: understand issues that relate to project management problems and the roles and responsibilities involved in managing and delivering multiple IT projects; develop an appreciation for project management best practices; and improve internal and external communications by applying simple, adaptable and consistent processes based on a model-centric framework.

Book Description
Dramatically improve inventory accuracy with bestselling author Steven Bragg's step-by-step guidelines

Inventory Accounting is a comprehensive, step-by-step guide to setting up an inventory accounting system and keeping it running at maximum efficiency. This hands-on book provides accounting professionals with essential information on how to:
* Set up an accounting system that efficiently handles accumulating inventory costs, summarizing accounts, and standard journal entries used to record transactions
* Use best practices to increase the efficiency of inventory-tracking and costing functions
* Install unique controls to combat inventory fraud
* Implement a step-by-step checklist of activities for inventory counting procedures
* Save hours of valuable time researching various GAAP reference manuals
* Adapt inventory tracking and costing systems to accommodate a variety of manufacturing systems

Spanning the entire spectrum of inventory accounting, Inventory Accounting deftly explores every facet of the field to help professionals eliminate inaccuracies from their inventory accounting systems.

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"Dramatically improve inventory accuracy with bestselling author Steven Bragg's step-by-step guidelines

Inventory Accounting is a comprehensive, step-by-step guide to setting up an inventory accounting system and keeping it running at maximum efficiency. This hands-on book provides accounting professionals with essential information on how to:
* Set up an accounting system that efficiently handles accumulating inventory costs, summarizing accounts, and standard journal entries used to record transactions
* Use best practices to increase the efficiency of inventory-tracking and costing functions
* Install unique controls to combat inventory fraud
* Implement a step-by-step checklist of activities for inventory counting procedures
* Save hours of valuable time researching various GAAP reference manuals
* Adapt inventory tracking and costing systems to accommodate a variety of manufacturing systems

Spanning the entire spectrum of inventory accounting, Inventory Accounting deftly explores every facet of the field to help professionals eliminate inaccuracies from their inventory accounting systems."

Book Description
ISO 14001 Environmental Systems Handbook Second Edition outlines the scope and purpose of the standard, making it accessible to all.

The author begins by explaining the concepts of the standard, which sets the tone for a practical guide to implementation of an ISO 14000-compliant environmental management system, which also covers the consultant's and auditor's perspective.

The case studies from industries that have actually undergone the process have been updated to include information on their progress toward environmental objectives in the 18-24 months following implementation. A new case study from a service organisation ( a car lease company) will be added. Finally there is input from training organisations and certification and accreditation bodies to assist with trouble-shooting and assessment. Additional information is also included on international legislative issues. Comparisons with ISO 9000 will also be fully updated to reflect revisions to this standard.

The book will offer the reader a range of options for implementation, and guidance on which is the best option to suit the particular organisation's culture.

* Fully updated to meet the new 2004 amendments to ISO 14001
* New case studies to show how ISO14001 is being implemented and is working for key organisations
* Proven track record of making understanding and implementing ISO14001 accessible

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The revised ISO 14001 environmental management standard launches in 2004. Already established as a key guide to understanding and implementing the standard, this revised edition contains all of the up-to-date information and guidance that those working with or toward the standard, need to make it a success for their organisation. Rewritten, reorganised and fully updated, with extensive new case studies and new resources, this book outlines the scope and purpose